Return & Refund Policy
Return & Refund Policy
Customer satisfaction is our priority at ZephyrTreasure.
Returns
We accept returns within 7 days of delivery if:
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The product is damaged upon arrival.
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The wrong item was delivered.
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The product has a manufacturing defect.
To qualify for a return:
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The item must be unused and in its original packaging.
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Proof of purchase must be provided.
Non-Returnable Items
We do not accept returns for:
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Change of mind after purchase.
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Products damaged due to misuse.
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Items returned without original packaging.
Refunds
Once the returned item has been inspected and approved, refunds will be processed within 5-10 business days.
Exchanges
If you receive a defective or incorrect item, we will arrange a replacement at no additional cost.
To request a return or exchange, please contact our support team through email, WhatsApp, or phone.